Details / Evidence
The edge switch runs 802.1X port security and IP phones so there are three vlans at play:
1111 Trusted VLAN (Authenicated users)
2222 Guest VLAN (Unauthenticated users)
3333 Voice VLAN

The edge switch runs BPDU Guard which was implemented to prevent this very scenario.

Logs are not available for the edge switch but the logs from the upsrtream switch are as follows:

Aug 2 10:54:09.634: %SPANTREE-SW1_SP-2-RECV_PVID_ERR: Received BPDU with inconsistent peer vlan id 1111 on Port-channel6 VLAN2222.
Aug 2 10:54:09.634: %SPANTREE-SW1_SP-2-BLOCK_PVID_PEER: Blocking Port-channel6 on VLAN1111. Inconsistent peer vlan.
Aug 2 10:54:09.634: %SPANTREE-SW1_SP-2-BLOCK_PVID_LOCAL: Blocking Port-channel6 on VLAN2222. Inconsistent local vlan.

Aug 2 11:13:34.272: %LINK-3-UPDOWN: Interface Vlan1111, changed state to up
Aug 2 11:13:34.280: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1111, changed state to up


Conclusions
This is unresolved so this is only conjecture at this point.

More to follow….

backup the VLAN database
copy const_nvram: tftp
specify the source filename, tftp server address and the destination filename

Error fetching MailStore list (for server EMAIL).

hr=0x8004010F (0x8004010f)
Check that the AVDSGlobalCatalog is registered and running.

Please see your Cisco Unity system administrator for more details.

These steps are required only for System x products that do not also have a Remote Supervisor II (RSA II) service processor installed.

1. From the main setup menu, highlight Advanced Setup using the up or down arrow keys and press Enter to select.
2. Look for RSA II Settings.
   • If RSA II Settings exist, this indicates RSA II hardware is installed and the Baseboard Management Controller does not need to be configured. In this case, skip to the last step of this procedure.
   • If there are no RSA II Settings, RSA II hardware is not installed and you must continue with this procedure to configure the Baseboard Management Controller.
3. Highlight Baseboard Management Controller (BMC) Settings using the up or down arrow keys and press Enter.
4. Highlight BMC Network Configuration using the up or down arrow keys and press Enter to select.
5. Highlight Static IP Address (worksheet item XSP4) using the up or down arrow keys and use the backspace key to position the cursor for entry of the IP address from the iSCSI Network Planning Worksheets.
6. Highlight Subnet Mask (worksheet item XSP5) using the up or down arrow keys and use the backspace key to position the cursor for entry of the subnet mask from the iSCSI Network Planning Worksheets.
7. Highlight Gateway (worksheet item XSP6) using the up or down arrow keys and use the backspace key to position the cursor for entry of the gateway address from the iSCSI Network Planning Worksheets.
8. Highlight Save Network Settings in BMC using the up or down arrow keys and press Enter to select and perform the action. This will bring up the BMC Settings saved! screen.
9. Press Enter to return to the Baseboard Management Controller (BMC) Settings menu.
10. Highlight User Account Settings using the up or down arrow keys and press Enter.
11. Highlight UserID 2 using the up or down arrow keys and press Enter.
12. On the UserID 2 Account Settings screen, highlight UserID 2 using the up or down arrow keys and use the left or right arrow keys to change the value to Enabled.
13. Highlight Username using the up or down arrow keys. Using the backspace key to position the cursor, fill in the field using the information from worksheet item XSP7 in the iSCSI Network Planning Worksheets.
14. Highlight Password using the up or down arrow keys. Using the backspace key to position the cursor, fill in the field using the information from worksheet item XSP8 in the iSCSI Network Planning Worksheets.
15. Highlight Confirm Password using the up or down arrow keys. Using the backspace key to position the cursor, fill in the same password as above.
16. Highlight Privileged Limit using the up or down arrow keys and use the left or right arrow keys to change the value toAdministrator.
17. Highlight Save User Account Settings to BMC using the up or down arrow keys and press Enter.
18. The BMC User Account Settings Saved! Screen will be displayed. Press Enter to return to the User Account Settingsmenu.
19. Press Esc to return to the Baseboard Management Controller (BMC) Settings menu.
20. Press Esc to return to the Advanced Setup menu.
21. Press Esc to return to the main setup menu.

The following has been clipped from http://www.techoh.com/2040-not-able-to-login-to-the-ciscoworks/

Problem: Sometimes, you are unable to login to the CiscoWorks in Windows platform.
Solutions: To fix this issue, recover the password using below steps:

1) Login to the OS with the privilege user, i.e. login with “Root” as username on Solaris and “Administrator” as username on Windows.

2) Now, open the Command Prompt in Windows and run the below command:
C:\net stop crmdmgtd
For other OS:
Solaris: #/etc/init.d/dmgtd stop
HP-UX: #/sbin/init.d/dmgtd stop
IBM AIX: #/etc/rc.dmgtd stop

3) Now, go to the file containing the admin password and then rename the “cwpass”file to “cwpass.old”:
On Windows:
C:\Program Files\CSCOpx\lib\classpath\com\cisco\nm\cmf\servlet\cwpass
On Solaris:
/opt/CSCOpx/lib/classpath/com/cisco/nm/cmf/servlet/cwpass

4) Go to the original admin password file and copy the file:
On Windows:
C:\Program Files\CSCOpx\lib\classpath\com\cisco\nm\cmf\servlet\orig\cwpass
On Solaris:
/opt/CSCOpx/lib/classpath/com/cisco/nm/cmf/servlet/orig/cwpass

5) After copying, paste the file in the below path:
On Windows:
C:\Program Files\CSCOpx\lib\classpath\com\cisco\nm\cmf\servlet\cwpass
On Solaris:
/opt/CSCOpx/lib/classpath/com/cisco/nm/cmf/servlet/cwpass

6) Then, restart all the Daemon Processes which you have stopped in the Step 2 using below commands:
Windows: C:\net start crmdmgtd
Solaris: #/etc/init.d/dmgtd start
HP-UX: #/sbin/init.d/dmgtd start
IBM AIX: #/etc/rc.dmgtd start

Now, administrator password has been reset to its factory default. So, use the factory default password to login and later change it.

WCS Version 6.0.181.0

C:\Program Files\WCS6.0.181.0\bin>StopWCS

A separate pop-up will appear with the following text….

Stopping WCS
Health Monitor is stopped.
WCS is stopped.
Shutting down database server …
Database server successfully shutdown.
Apache server is stopped.
WCS successfully shutdown.

C:\Program Files\WCS6.0.181.0\bin>passwd root-user
Starting database server …
Database server is running.
Initializing…
Updating root password.
This may take a few minutes…
Successfully updated root user
Shutting down database server …
Database server successfully shutdown.

C:\Program Files\WCS6.0.181.0\bin>StartWCS

A separate pop-up will appear with the following text…

Starting WCS
WCS started successfully.

Close this dialogue and the command prompt. You should now have access to WCS via username root.

The following instructions are largely based on the following article:

http://www.cisco.com/en/US/tech/tk722/tk809/technologies_configuration_example09186a00806e367a.shtml

===Generate a CSR using OpenSSL===

1. Install OpenSSL from here:

http://downloads.sourceforge.net/project/gnuwin32/openssl/0.9.8h-1/openssl-0.9.8h-1-setup.exe?use_mirror=voxel

2. Open a command prompt and go to C:\openssl\bin and execute openssl.exe

C:\>cd openssl
C:\OpenSSL>cd bin
C:\OpenSSL\bin>openssl
3. Generate a 1024 bit CSR (For Web Auth, it must be 2048 if requiring an Extended Validation certificate)

OpenSSL> req -new -newkey rsa:1024 -nodes -keyout wlcadmin-key.pem -out wlcadmin-csr.pem
Loading ‘screen’ into random state – done
Generating a 2048 bit RSA private key
………………+++
……………………………………………………….+++
writing new private key to ‘wlcadmin-key.pem’
—–
You are about to be asked to enter information that will be incorporated
into your certificate request.
What you are about to enter is what is called a Distinguished Name or a DN.
There are quite a few fields but you can leave some blank
For some fields there will be a default value,
If you enter ‘.’, the field will be left blank.
—–
Country Name (2 letter code) [AU]:GB
State or Province Name (full name) [Some-State]:State
Locality Name (eg, city) []:City
Organization Name (eg, company) [Internet Widgits Pty Ltd]:Company
Organizational Unit Name (eg, section) []:Department
Common Name (eg, YOUR name) []:wlcadmin
Email Address []:email@address.com

Please enter the following ‘extra’ attributes
to be sent with your certificate request
A challenge password []:
An optional company name []:
OpenSSL>

You will now have one csr file and one key file generated in the C:\openssl\bin directory:
wlcadmin-csr.pem
wlcadmin-key.pem

===Sign the CSR file using your Corporate CA===
At this point, we sent it to our Microsoft Certificate Services administrator who signed the certificate using the standard Web Server certificate template and returned a wlcadmin-signed.cer certificate file.

===Combine the signed certificate with the Private Key then Convert to a PEM File===
OpenSSL> pkcs12 -export -in wlcadmin-signed.cer -inkey wlcadmin-key.pem -out wlcadmin-signed.p12 -clcerts -passin pass:check123 -passout pass:check123
Loading ‘screen’ into random state – done
OpenSSL> pkcs12 -in wlcadmin-signed.p12 -out wlcadmin-final.pem -passin pass:check123 -passout pass:check123
MAC verified OK
OpenSSL>

===Upload Signed Certificate to wlcadmin===
Place certificate in a TFTP accessible location
Go to wlcadmin > Management > HTTP
On the HTTP Configuration page, check the Download SSL Certificate check box and complete the following fields:
Server IP Address = TFTP server IP address
Maximum Retries = 10
Timeout = 6
Certificate File Path = /
Certificate File Name = wlcadmin-final.cer
Certificate Password = check123 (this is the same as the -passout parameter in the final OpenSSL command)
Click Apply to commit your changes.
A pop up will appear saying “Are you sure you want to download Certificates from the specified Server?”. Click OK
At the bottom of the screen it says “File transfer operation started”
After a few seconds, it then says “File transfer operation completed successfully. For Certificates to take effect and SSL to work, you need to reboot system. Click Here to get redirected to reboot page”
To reboot the controller for your changes to take effect, choose Commands > Reboot > Reboot > Save and Reboot.
Now log in and verify the certificate is presented correctly!

Questions

Introduction
Does EIGRP require a default network to propagate a default route?
Should I always use the eigrp log-neighbor-changes command when I configure EIGRP?
Does EIGRP support secondary addresses?
What debugging capabilities does EIGRP have?
What does the word serno mean on the end of an EIGRP topology entry when you issue the show ip eigrp topology command?
What percent of bandwidth and processor resources does EIGRP use?
Does EIGRP support aggregation and variable length subnet masks?
Does EIGRP support areas?
Can I configure more than one EIGRP autonomous system on the same router?
If there are two EIGRP processes that run and two equal paths are learned, one by each EIGRP process, do both routes get installed?
What does the EIGRP stuck in active message mean?
What does the neighbor statement in the EIGRP configuration section do?
Why does the EIGRP passive-interface command remove all neighbors for an interface?
Why are routes received from one neighbor on a point-to-multipoint interface that runs EIGRP not propagated to another neighbor on the same point-to-multipoint interface?
When I configure EIGRP, how can I configure a network statement with a mask?
I have two routes: 172.16.1.0/24 and 172.16.1.0/28. How can I deny 172.16.1.0/28 while I allow 172.16.1.0/24 in EIGRP?
I have a router that runs Cisco Express Forwarding (CEF) and EIGRP. Who does load-balancing when there are multiple links to a destination?
How can I use only one path when a router has two equal cost paths?
What is the difference in metric calculation between EIGRP and IGRP?
What is the EIGRP Stub Routing feature?
How can I send a default route to the Stub router from the hub?
How EIGRP behaves over a GRE tunnel compared to a directly connected network?
What is an offset-list, and how is it useful?
How can I tag external routes in EIGRP?
What are the primary functions of the PDM?
What are the various load-balancing options available in EIGRP?
Related Information

Introduction

This document contains frequently asked questions (FAQs) about IP Enhanced Interior Gateway Routing Protocol (EIGRP).

Q. Does EIGRP require a default network to propagate a default route?

A. Although EIGRP can propagate a default route using the default network method, it is not required. EIGRP redistributes default routes directly.

Q. Should I always use the eigrp log-neighbor-changes command when I configure EIGRP?

A. Yes, this command makes it easy to determine why an EIGRP neighbor was reset. This reduces troubleshooting time.

Q. Does EIGRP support secondary addresses?

A. EIGRP does support secondary addresses. Since EIGRP always sources data packets from the primary address, Cisco recommends that you configure all routers on a particular subnet with primary addresses that belong to the same subnet. Routers do not form EIGRP neighbors over secondary networks. Therefore, if all of the primary IP addresses of routers do not agree, problems can arise with neighbor adjacencies.

Q. What debugging capabilities does EIGRP have?

A. There are protocol-independent and -dependent debug commands. There is also a suite of show commands that display neighbor table status, topology table status, and EIGRP traffic statistics. Some of these commands are:

• show ip eigrp neighbors
• show ip eigrp interfaces
• show ip eigrp topology
• show ip eigrp traffic

Q. What does the word serno mean on the end of an EIGRP topology entry when you issue the show ip eigrp topology command?

A. For example:

show ip eigrp topology
P 172.22.71.208/29, 2 successors, FD is 46163456
via 172.30.1.42 (46163456/45651456), Serial0.2, serno 7539273
via 172.30.2.49 (46163456/45651456), Serial2.6, serno 7539266

Serno stands for serial number. When DRDBs are threaded to be sent, they are assigned a serial number from a circular number space shared by all interfaces. If you display the topology table at the time an entry is threaded, it shows you the serial number associated with the DRDB.

Threading is the technique used inside the router to queue items up for transmission to neighbors. The updates are not created until it is time for them to go out the interface. Prior to that, a linked list of pointers to items to send is created (for example, the thread).

These sernos are local to the router and are not passed with the routing update.

Q. What percent of bandwidth and processor resources does EIGRP use?

A. EIGRP version 1 introduced a feature that prevents any single EIGRP process from using more than fifty percent of the configured bandwidth on any link during periods of network convergence. Each AS or protocol (for instance, IP, IPX, or Appletalk) serviced by EIGRP is a separate process. You can use the ip bandwidth-percent eigrp interface configuration command in order to properly configure the bandwidth statement on each WAN interface. Refer to the EIGRP White Paper for more details on how this feature works.

In addition, the implementation of partial and incremental updates means that EIGRP sends routing information only when a topology change occurs. This feature significantly reduces bandwidth use.

The feasible successor feature of EIGRP reduces the amount of processor resources used by an autonomous system (AS). It requires only the routers affected by a topology change to perform route re-computation. The route re-computation only occurs for routes that were affected, which reduces search time in complex data structures.

Q. Does EIGRP support aggregation and variable length subnet masks?

A. Yes, EIGRP supports aggregation and variable length subnet masks (VLSM). Unlike Open Shortest Path First (OSPF), EIGRP allows summarization and aggregation at any point in the network. EIGRP supports aggregation to any bit. This allows properly designed EIGRP networks to scale exceptionally well without the use of areas. EIGRP also supports automatic summarization of network addresses at major network borders.

Q. Does EIGRP support areas?

A. No, a single EIGRP process is analogous to an area of a link-state protocol. However, within the process, information can be filtered and aggregated at any interface boundary. In order to bound the propagation of routing information, you can use summarization to create a hierarchy.

Q. Can I configure more than one EIGRP autonomous system on the same router?

A. You can configure more than one EIGRP autonomous system on the same router, but Cisco does not recommend it. Multiple EIGRP autonomous systems on the same router that use mutual redistribution can cause discrepancies in the EIGRP topology table. Cisco recommends you configure only one EIGRP autonomous system in any single autonomous system. Also use another protocol, such as BGP, in order to connect the two EIGRP autonomous systems.

Q. If there are two EIGRP processes that run and two equal paths are learned, one by each EIGRP process, do both routes get installed?

A. No, only one route is installed. The router installs the route that was learned through the EIGRP process with the lower Autonomous System (AS) number. In Cisco IOS releases earlier than 12.2(7)T, the router installed the path with the latest timestamp received from either of the EIGRP processes. The change in behavior is tracked by Cisco bug ID CSCdm47037.

Q. What does the EIGRP stuck in active message mean?

A. When EIGRP returns a stuck in active (SIA) message, it means that it has not received a reply to a query. EIGRP sends a query when a route is lost and another feasible route does not exist in the topology table. The SIA is caused by two sequential events:

• The route reported by the SIA has gone away.
• An EIGRP neighbor (or neighbors) have not replied to the query for that route.

When the SIA occurs, the router clears the neighbor that did not reply to the query. When this happens, determine which neighbor has been cleared. Keep in mind that this router can be many hops away. Refer to What Does the EIGRP DUAL-3-SIA Error Message Mean? for more information.

Q. What does the neighbor statement in the EIGRP configuration section do?

A. The neighbor command is used in EIGRP in order to define a neighboring router with which to exchange routing information. Due to the current behavior of this command, EIGRP exchanges routing information with the neighbors in the form of unicast packets whenever the neighbor command is configured for an interface. EIGRP stops processing all multicast packets that come inbound on that interface. Also, EIGRP stops sending multicast packets on that interface.

The ideal behavior of this command is for EIGRP to start sending EIGRP packets as unicast packets to the specified neighbor, but not stop sending and receiving multicast packets on that interface. Since the command does not behave as intended, the neighbor command should be used carefully, understanding the impact of the command on the network.

Q. Why does the EIGRP passive-interface command remove all neighbors for an interface?

A. The passive-interface command disables the transmission and receipt of EIGRP hello packets on an interface. Unlike IGRP or RIP, EIGRP sends hello packets in order to form and sustain neighbor adjacencies. Without a neighbor adjacency, EIGRP cannot exchange routes with a neighbor. Therefore, the passive-interface command prevents the exchange of routes on the interface. Although EIGRP does not send or receive routing updates on an interface configured with the passive-interface command, it still includes the address of the interface in routing updates sent out of other non-passive interfaces. Refer to How Does the Passive Interface Feature Work in EIGRP? for more information.

Q. Why are routes received from one neighbor on a point-to-multipoint interface that runs EIGRP not propagated to another neighbor on the same point-to-multipoint interface?

A. The split horizon rule prohibits a router from advertising a route through an interface that the router itself uses to reach the destination. In order to disable the split horizon behavior, use the no ip split-horizon eigrp as-number interface command. Some important points to remember about EIGRP split horizon are:

• Split horizon behavior is turned on by default.
• When you change the EIGRP split horizon setting on an interface, it resets all adjacencies with EIGRP neighbors reachable over that interface.
• Split horizon should only be disabled on a hub site in a hub-and-spoke network.
• Disabling split horizon on the spokes radically increases EIGRP memory consumption on the hub router, as well as the amount of traffic generated on the spoke routers.
• The EIGRP split horizon behavior is not controlled or influenced by the ip split-horizon command.

For more details on split horizon and poison reverse, refer to Split Horizon and Poison Reverse. For more information on commands, refer to EIGRP Commands.

Q. When I configure EIGRP, how can I configure a network statement with a mask?

A. The optional network-mask argument was first added to the network statement in Cisco IOS Software Release 12.0(4)T. The mask argument can be configured in any format (such as in a network mask or in wild card bits). For example, you can use network 10.10.10.0 255.255.255.252 or network 10.10.10.0 0.0.0.3.

Q. I have two routes: 172.16.1.0/24 and 172.16.1.0/28. How can I deny 172.16.1.0/28 while I allow 172.16.1.0/24 in EIGRP?

A. In order to do this you need to use a prefix-list as shown here:

router eigrp 100
       network 172.16.0.0
       distribute-list prefix test in
       auto-summary
       no eigrp log-neighbor-changes
       !
       ip prefix-list test seq 5 permit 172.16.1.0/24

This allows only the 172.16.1.0/24 prefix and therefore denies 172.16.1.0/28.

Note: The use of ACL and distribute-list under EIGRP does not work in this case. This is because ACLs do not check the mask, they just check the network portion. Since the network portion is the same, when you allow 172.16.1.0/24, you also allow 172.16.1.0/28.

Q. I have a router that runs Cisco Express Forwarding (CEF) and EIGRP. Who does load-balancing when there are multiple links to a destination?

A. The way in which CEF works is that CEF does the switching of the packet based on the routing table which is populated by the routing protocols such as EIGRP. In short, CEF does the load-balancing once the routing protocol table is calculated. Refer to How does load-balancing work? for more details on load balancing.

Q. How can I use only one path when a router has two equal cost paths?

A. Configure the bandwidth value on the interfaces to default, and increase the delay on the backup interface so that the router does not see two equal cost paths.

Q. What is the difference in metric calculation between EIGRP and IGRP?

A. The EIGRP metric is obtained when you multiply the IGRP metric by 256. The IGRP uses only 24 bits in its update packet for the metric field, but EIGRP uses 32 bits in its update packet for the metric field. For example, the IGRP metric to a destination network is 8586, but the EIGRP metric is 8586 x 256 = 2,198,016. Integer division is used when you divide 10^7 by minimum BW, so the calculation involves integer division, which leads to a variation from manual calculation.

Q. What is the EIGRP Stub Routing feature?

A. The Stub routing feature is used to conserve bandwidth by summarizing and filtering routes. Only specified routes are propagated from the remote (Stub) router to the distribution router because of the Stub routing feature. For more information about the stub routing feature, refer to EIGRP Stub Routing. The EIGRP stub feature can be configured on the switch with the eigrp stub command, and it can be removed with the no eigrp stub. When you remove the eigrp stub command from the switch, the switch that runs the IP Base image throws the error:

EIGRP is restricted to stub configurations only

This issue can be resolved if you upgrade to Advanced Enterprise Images. This error is documented in CSCeh58135.

Q. How can I send a default route to the Stub router from the hub?

A. Do this under the outbound interface on the hub router with the command ip summary-address eigrp X 0.0.0.0 0.0.0.0. This command suppresses all the more specific routes and only sends the summary route. In the case of the 0.0.0.0 0.0.0.0, it means it suppresses everything, and the only route that is in the outbound update is 0.0.0.0/0. One drawback to this method is that EIGRP installs a 0.0.0.0/0 route to Null0 is the local routing table with an admin distance of 5.

Q. How EIGRP behaves over a GRE tunnel compared to a directly connected network?

A. EIGRP will use the same administrative distance and metric calculation for the GRE tunnel. The cost calculation is based on bandwidth and delay. The bandwidth and delay of the GRE tunnel will be taken from the tunnel interface configured on the router. The tunnel will also be treated like a directly connected network. If there are two paths to reach a network either through a VLAN interface or tunnel interface, EIGRP prefers the Virtual-Access Interface (VAI) VLAN interface because the VLAN interface has greater bandwidth than the tunnel interface. In order to influence the routing through the tunnel interface, increase the bandwidth parameter of the tunnel interface, or increase the delay parameter of the VLAN interface.

Q. What is an offset-list, and how is it useful?

A. The offset-list is an feature used to modify the composite metrics in EIGRP, for example, bandwidth and delay. Since the bandwidth taken for the calculation is local to the router, the value applied in the offset-list is not applicable to bandwidth, so the offset-list affects only the delay value. The value configured in the offset-list command is added to the delay value calculated by the router for the route matched by an access-list. An offset-list is the preferred method to influence a particular path that is advertised and/or chosen.

Q. How can I tag external routes in EIGRP?

A. You can tag only routes that EIGRP has learned from another routing protocol.

Q. What are the primary functions of the PDM?

A. EIGRP supports 3 protocol suites: IP, IPv6, and AppleTalk. Each of them has its own PDM. These are the primary functions of PDM:

• Maintaining the neighbor and yopology tables of EIGRP routers that belong to that protocol suite
• Building and translating protocol specific packets for DUAL
• Interfacing DUAL to the protocol specific routing table
• Computing the metric and passing this information to DUAL; DUAL handles only the picking of the feasible successors (FSs)
• Implement filtering and access-lLists.
• Perform redistribution functions to/from other routing protocols.

Q. What are the various load-balancing options available in EIGRP?

A. The offset list can be used to modify the metrics of routes that EIGRP learns through a particular interface, or PBR can be used.

Related Information

• EIGRP Support Page
• Technical Support & Documentation – Cisco Systems

http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Server/Q_22971739.html

Open Dhcp manager, right click on the dhcp server and select “set predefined options”. Type in Name such as Cisco CallManager, set data type to IP Address and put a check mark next to “array”, for code put in 150 then click ok.

You can now either edit the array values to predefine the ip addresses of your call manager or set it per scope.

Now when you configure scope options you should be able to select the newly created option 150 and put in the appropriate Ip addresses.

Hope this helps
B